Shipping policy

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.

Shipping Time We ship to the United States and Canada. Estimated delivery times:

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 3–7 business days (when available)

Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available on qualifying orders.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at support@prisox.com and we will investigate with the carrier.

International Orders At this time, we primarily ship to the United States and Canada. For inquiries about shipping to other countries, please contact us before placing your order.

Contact Us For any shipping-related questions, reach us at support@prisox.com.